Posted by Amit Kulkarni [Admin] | Posted in application , Microsoft , paint , re-launch , screenshots , stupid , user | Posted on 9/27/2009 03:59:00 PM
I always wonder what all things considered when a application is released for the end users. We all talk much on that all the testers make sure that they check the application from the users perspective but is that true? Or rather is that enough? Do we ever try to come up with something which users will not try but if they what happens.
Over here just would like to share a simple example with your all. I know I am talking with the audience which is much expertised in their domain so this is just me sharing something with you. We all have worked on the paint application from Microsoft - we enjoy using this application. As a kid we love to draw, paint and do funny things using this tool. As an adult we try to use this tool as per our convenience......I believer most of the testers use this tool for taking or saving their screenshots because it is such a simple to use. As an old man I am not sure though - how they are using it but one thing I am sure of that their use is very simple and they do not try go beyond the boundaries. Here is what I tried as an adult as I always love to see ......what happens for a particular scenario which will not considered by users but they at least 1% of them will try this out.
Here we go then. Just follow the simple steps over here....to check out what I am trying to explain. It may or may not be an issue but this scenario should be considered while testing any application.
For basic users: Go to Start -->Programs-->Accessories-->Paint
Experts: Directly type 'mspaint' in 'run' and hit enter key.
Both the things will open MSPAINT for you. Just draw something or type something or use any tools you are familiar with.
Screenshot 1: I just try to draw something as I am not good in drawing. =)
Screenshot 2: Tried to close the file without saving it, so I got a pop-up window asking me "Save changes to untitled?"
Screenshot 3: I just can not think the same unlike others so I try to play with this error or pop-up window. (I know I'm like this only =))
Screenshot 4: The next screenshot will not show the pop-up window because I can move the message anywhere so I moved it out of the window area...to see whether it allow me to do. As a user I thought of the application should not allow me to move the error message here and there......obviously not out of the window area.
The pop-up window or the message is no more accessible to me. I can not get in using my mouse too....because it is just lost somewhere. The only option left to me close the application 'abruptly' and open it again.
I know many of us will argue on this...why would someone like to do this? I tried it then why not others.
I always believe that either the pop-up windows should 'stick' to their respective places like a rock or they can be movable but obviously not out of the focus or window area allotted to it.
I have seen this issue with many of the applications and I always wonder - why? I know this sounds very stupid at the first instant but if by mistake you play with your messages or pop-up window - you not only lose the information but also you have to re-launch the application again.
I got a +ve response whenever I reported such issue and I am here to make the applications user-friendly. So this is all to my fellow testers - consider this scenario too while testing such applications.
Best Regards,
Amit
testing is my passion!!!
http://bugteaser.blogspot.com





Nice post and nice Bug. I agree with you and thanks to you, I'll find similar bugs(if it exist) in all the applications I test.
And for those who say: "Who will do this?"
Not many might do it intentionally but what if it happens unintentionally?
What will your answer be?
Regards,
Ajay Balamurugadas
This is really an interesting usability issue. But as a testers we need to provide an work around to users till the issue is fixed .Here is the work around to get back the error message pop up .
1. Right click on the task bar
2. Toggle the option "Lock the Task bar"
3. Error pop up will be now back into the window area
We still need to find another work around if the user has moved the taskbar out of the window area :D
--Dhanasekar
Nice Dhanasekar,
First, I learnt about the issue. Then about the workaround too. Wonderful.
Thanks for sharing.
Regards,
Ajay
http://enjoytesting.blogspot.com
I think without reading the complete functionality or without knowing other methods available for sorting out this issue ,we shouldn't anything about this issue so,It is not a bug ,
there are lot of ways we can handle this type of issue,
And as per moving of pop-up window it is default property so nothing is wrong.
So it is not an issue
it is incorrect usage of testing position and teasing the Developer/company.
It shows testing is not working according to standards
Nice thought/ bug ( I donna is it a real bug or any reason behind this feature ) Amit. and I guess its for higher screen resolution setting. If we change the resoltion to higher, I could see the pop up message.
Thanks
Senthil