bugTeaser!!!

Love teasing bugs!!

I always wonder why other people (developers, management, client) are not able to reproduce the bug even though you have given all the steps in detail. :) I am not saying they have to but is it that difficult to make out or reproduce the bug after detail explanation. I believe its a combination of both sometime people goes for the easy way where in they just make out the bug after watching the screenshot and some people likes to backup their detail explanation with screenshot or videos. There are times when you backup your bug with screenshots/videos does not makes things clear so there Tester has to come into the picture and reproduce the bug again.

Do you use screenshots/videos because you want to make things easy for others?

Or

Do you use screenshots/videos because you like to use them?

Or

Do you use screenshots/videos because you want to backup your bug?

Or

Do you use screenshots/videos because you feel that your detailed explanation is not enough to reproduce the bug?

Do you use screenshots/videos because you feel that you can not communicate the things well?

Or

Do you use screenshots/videos because you feel that they have to be used as others are using them?

Whatever may be the reason ...I will not go into the detail. But, I would like to say its always better to have them because using them add value to your bug. There is one more reason to this ..if you can not communicate things well so its better to use them. We can argue that testers has the responsibility to report the bugs and developers has the responsibility to fix them. There are other modes of communicating like email, chat or some other modes. What if I do not use screenshot/videos and just go to my 'pal' and explain them the issue. This kind of attitude may work or may not! We have to understand one thing that the things should be transparent for the people (management, clients, and developers).

Like I said every organization has their own way to work. There are people with differnt attitude, approaches and different point of view so at times it becomes need of the hour to make some adjustments. If you are not used to it but because your company asks you to have an organized structure ....see to other side of ......its for good sake of yours. I always recommend to have screenshot/videos to backup and it becomes easy to figure out the issue too.....for the tester also.

I leave it to you guys as I have already shared my thinking with you.

Best Regards,

Amit