Posted by
Amit Kulkarni [Admin]
| Posted in
alas
,
clueless
,
Rajiv's blog
,
Sach Ka Saamna
,
Star Plus
,
timings
,
TV
| Posted on
8/24/2009 07:40:00 PM
Well, I was browsing through and just come across the site of "Sach Ka Saamna" show which is being telecased on "Star Plus" from Mon-Fri at 11:00 PM. I regularly watch this show and love it. :)
I feel most of you must be watching this show too....if not give it a try once. As I watch this show regularly so I know the timings too but prior to this it was being telecased at 10:30 PM so kind of I know the change in the timing.
To my surperise I saw the main landing page of the site http://www.sachkasaamna.com/ the timings at the left bottom of the page marked with "red" color is not yet updated. As always I was just searching for any feedback/suggestion link on their website.....but on clicking on the link it shows the email id where in you can send your feedback/suggestion. Without wasting anymore time as I love this show......I thought of sending an email mentioning the things which needs to be corrected. I sent two mails but alas..........there was no reponse from them. I was just thought that they would not mail me but rather they would fix the thing on their site rather.........I opened the same page after few days.........its the same (no change). From users perspective these all things does matter a lot.......what if I am a new user and do not know the site of "Sach Ka Saamna". I open "Google" my favorite search engine....and type "Sach Ka Saamna" .....the first result is this site. I got happy.....I clicked on the link....and I found that the timings is 10:30 PM. Arr!!! looking at my watch I found that its 11:15 PM...so I make a note of it so that I can watch the show the next day. The next day I put on the "TV" at 10:30 PM and put on "Star Plus" .....but I see that at that time some other thing is coming up on the "TV" and not "Sach Ka Saamna". I face the truth....disappointed.....do not know what to do.....I put off the "TV" ...go to bed....crumbling. :( Now if this kind of user experience does not hamper the rating much....because of the large audiences but if you see 5% users missing the show because they are not updated of the show timings.
Does this 5% users matter to "Star Plus" or even for the matter "Sach Ka Saamna"?
This question is subjective one and the answer can vary......based on the users experiences. Somebody will say that check out in the newspaper, in ads, with friends.
This task is very simple and does not cost more to the site developer .....so why not to have updated information on the site?
The next time I will write this on "Rajiv's" blog to make him aware of it......as it seems that "Star Plus" does not have any problem with this.
Sach Ka Saamna - Facing the truth? What do you think that the reason behind not updating the timings? As I am clueless........... :) but I love the show.
Best Regards,
Amit
Testing is my passion!!
http://bugteaser.blogspot.com
Atlast they listen to me .......as they have updated the timings from 10:30 PM to 11:00 PM on their site.
This is what you can do......as a user.
Best Regards,
Amit
testing is mys passion
http://bugteaser.blogspot.com